SEA is committed to making its website accessible, in accordance with Italian Law No. 4 of 9 January 2004.
This accessibility declaration applies to https://www.milanairports-shop.com/en/index.shtml

Conformity status: Partially compliant
This website is partially compliant with the requirements set out in Annex A of the UNI CEI EN 301549 standard due to the non-compliance issues and exemptions listed below.

Non-accessible Content

The content listed below is not accessible for the following reason:
Non-compliance with Italian Law No. 4 of 9 January 2004

1.1.1 Non-text Content: Several images are missing alternative text, such as the payment method icons displayed on the homepage. Some images containing text do not have a text alternative.
1.3.1 Info and Relationships: The semantic structure of some page sections is not consistent with their visual presentation.
1.4.3 Contrast (Minimum): Several text elements do not provide sufficient contrast against the background.
1.4.11 Non-text Contrast: Several controls or input fields do not provide sufficient contrast against the background.
1.4.4 Resize Text: When text is resized to 200%, overlapping occurs between text and other page elements.
1.4.5 Images of Text: Several images contain text that should instead be provided as actual text content on the page.
1.4.12 Text Spacing: Some text container elements do not adapt their size appropriately when text spacing and text size are modified.
2.1.1 Keyboard: Some interactive interface elements cannot be operated using a keyboard.
2.4.1 Bypass Blocks: No mechanisms are provided to bypass repeated content blocks.
2.4.4 Link Purpose (In Context): Several links are not sufficiently descriptive.
2.4.6 Headings and Labels: Some elements have unclear labels because certain characters are not correctly interpreted by screen readers. In addition, some labels are presented in English within Italian-language pages.
2.4.7 Focus Visible: Keyboard focus is not visible on all interactive elements.
3.3.2 Labels or Instructions: Some form fields do not have labels that are visually associated with the corresponding input field.
4.1.2 Name, Role, Value: Several elements do not expose a valid name, role, or state.

Preparation of accessibility declaration
This statement was prepared on 02/10/2026.
The first version was drafted on 16/01/2023, and the latest update was made on 09/05/2025.
The information contained in this statement was obtained from an assessment carried out by a third party.

Update prepared by:
LEDHA – League for the Rights of Persons with Disabilities (ASP)

Reporting Accessibility Issues and Contact Details
Reports may be sent at any time, directly to the link https://www.milanairports-shop.com/en/info-and-support/contacts-and-faq by selecting the 'Other' option.

The following information must be included in the report:

• Name, surname and e-mail of person submitting report;
• in the "Text" field, enter a brief description of the problem encountered;
• device (smartphone, desktop PC, tablet, laptop PC);
• operating system (Windows, Linux, Mac OS);
• browser (Internet Explorer, Chrome, Edge, Firefox, Safari, Opera);
• any assistive technologies (Jaws, Chrome Vox, ToVoice, Nvda, Google Talk, etc.).

How to submit reports to AgID
If within 30 days of the notice or request there is no response or it is unsatisfactory, the interested party may submit a report via the following link
https://www.agid.gov.it/it

Information on the site
Date of publication of the website: November 2019
1. Usability tests have been performed: no
2. CMS used for the website: Polymedia – Piksel VCMS

People with disabilities : 125

Click here and here to consult the accessibility rating